FAQs

1) How Do I Get Started with Artificial Turf

1st step is typically just visiting the warehouse at your convenience. Samples and accessory boxes are outside, loaded and available for viewing 24 / 7 / 365. Feel free to take samples home with you and call or text us at 219.613.8786 when you are there if we aren't there already firsthand to answer questions. Turf is installed throughout the New Buffalo area and we have a list of homeowners who are also happy to show you their specific choice turf on location at a pre arranged time for a better (bigger) view. Will will make every effort to also join you on site walk through with you so that we can talk some turf and address any installation questions.

2) How Does Michigan Turf Company Turf compare with what i see at big box retailers?

Big box retailer turf is (finally) getting better and since that is the case we have recently brought in a very high quality 3/8" gauge with PU glue backing turf line that is comparable to what you will find at these stores. This is our Ferndale 40 turf line which allows us to finally provide an "apples to apples" comparison for $1.99 sq/ft. So we are competitive on price for the same quality product with our Ferndale 40 turf. Adding to this you will also find that we have much, much more in stock locally, ready when you area as well as a vastly improved variety of sizes as well. When you add in the additional guidance, service + delivery we provide it helps us continue to stay on the cutting edge. Our other turf lines cost a bit more (possibly) but that spec turf isn't what you will find available at big box stores. Keep in mind artificial turf is not just one (1) SKU available out of tens of thousands of items. Artificial turf + turf accessories is all we do.

3) Where can I see turf samples

18750 Harbor Country Drive. New Buffalo, MI. There is an outdoor sample box lining the building which is accessible 24/7/365

4) Where can I see turf samples actually installed on location?

We have an extensive list of installations in the New Buffalo Mi area using pretty much all off of the lines of turf you'll see in our sample boxes outside. Clients at those locations are welcome to having others take a look at the finished project by appointment only. Send us a text at 219.613.8689 and we're happy to help line that up. We will always try to we meet you on location as well so that we can be extra helpful with questions.

5) How Do I Make a Purchase?

There are flyers at the warehouse with a QR code that links to an online order request form. Holster those credit cards! Theres no e commerce going on here. It's just an order that gets sent to us itemizing what you're looking for, how much and when you need it. We'll be in touch when we see an order come through. Everything is in stock typically we offer next day pick up or next day local delivery within 30 miles of New Buffalo, MI.

6) Where do Michigan Turf products come from?

All over. Some products are manufactured abroad and some are manufactured in the USA. We do our best to source and provide only the best turf products available on a global scale paying attention to safety, quality, functionality, aesthetics and price. Our goal is to bring you unbeatable quality as well as variety at the absolute best pricing from products served up on a worldwide scale right here to New Buffalo, Michigan one of our favorite areas in the USA. There is a lotta innovation in the synthetic turf and turf accessory industry and we are continually on top of this evolving market. We test everything and if it's legit, we'll start talking to you about it.

7) Do You Install Turf?

Within 15 miles of our location we offer installation assistance. Artificial turf is all we do though so if your outdoor plans involve other landscape design build ideas we would defer to a full service landscape design build contractor who can provide the complete package. We have recommendations!

8) Does artificial turf get hot in the sun?

Yes but it won't melt, unless it's subjected to UV rays reflecting from low-E windows. In that case and only on windows that face the south or east we have a specific artificial grass that will not be compromised as a solution. This turf is a great product to address the very rare sun melt issues that can occur with any other artificial grass on the market.

9) Is Installation Artificial Grass Difficult?

It can be very labor intensive if installation involves excavation and base rebuild depending on size. Having the right equipment is key along with the general process knowledge. If the artificial grass is being laid over an existing prepared substrate it's less involved. There are many ways to install turf over a variety of existing surfaces or surfaces that require a lot of prep work.

10) How Can I Set Up a Contractor Account?

1st step is filling out our new customer form on MichiganTurfCompany.com

11) What else does Michigan Turf Company stock and supply

We supply everything you need for turf installation. Such as, • Seam tape • Spikes • Weed Fabric • Treated wood framing • Adhesive • Base material • 45mm Pro Play Shock pads • Geotextile Drainage Base Grid • 2x4 Framing • Carpet Kickers • Hardware, etc.

12) How is the turf sold?

15' x however long you need, anywhere from 1' to 100' as a full roll. There are no order minimums.

13) Is everything you stock available for delivery?

Yes, pick up as well anytime.

14) What type of warranty do your products carry?

We have an industry leading 10 Year Limited Warranty on our turf and various industry leading warranties on our turf tools and accessories.

15) How much does turf installation cost?

"There are many factors that impact cost so it’s difficult to say without knowledge of how much product is needed, where it will be installed and how it will need to be installed. Professional installation is recommended and this typically runs between $6 - $14 per sq/ft + cost of product." - Billy

16) Can You Custom Cut a Piece of Turf For Me?

Yes we can. We cut all turf from a 15' or 7.5' wide roll by the linear foot.

17) Can You Custom Cut a Putting Green Pattern For Me?

It depends on the size. Typically no though, those modifications really need to be made on site as the area pattern comes together within the space that is available.

18) How heavy is a full roll of turf and can you deliver it

It will weigh between 800 – 1200 lbs depending on type. Locally we can handle the whole delivery for you without any assistance by you on site. We can get as far as we're able to with a truck and sometimes trailer. Any freight arranged LTL, is different though. In those instances the driver offers virtually no assistance and the offload is completely handled by you. We always make every attempt to handle the delivery for you though to save time and provide a more complete service.

19) Do you rent equipment for turf installation?

Yes we do. Turf equipment such as: power broom, plate compactor, sod cutter, high CFM blowers, etc. Some equipment, such as Bobcat excavator, tracked machine with grapple attachments / leveling rakes, ride one compactor roller, dump truck, come with an operator for a minimum full day rental.

20) What is your artificial turf made of?

Artificial turf is made from synthetic fibers, mainly 3 materials: Polypropylene, Polyethylene and Nylon.

21) Will you deliver turf smaller than 15 x 20’

Yes

22) How can I pick up product?

1st step is put an order in. 2nd step is arranging pick up on location if that is what you prefer. Typically we can have turf ready for pick up next day M-F @ 18750 Harbor Country Drive in New Buffalo, MI.

23) Is Michigan Turf Company open to the public?

Yes it is.

24) Do you have a showroom?

Yep, it's a great outdoor showroom that is accessible anytime 24/7/365. Samples boxes are outside and ready for viewing anytime.

25) Where are you located and what are your hours of operation

18750 Harbor Country Drive New Buffalo, MI. We are pretty much open 24/7/365 to put your order together. Typically deliveries or pick ups are then available next day.

26) How can I see samples?

We have our showroom available anytime by appointment.